The Organization

Since 1981, Ronald McDonald House Charities (RMHC) Toronto has served as a place to call home for families with seriously ill children undergoing treatment. RMHC Toronto encompasses a House for 81 families in downtown Toronto and seven Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. The families we serve come from throughout Ontario, across Canada and around the world.

We are looking for a Development Officer to join our team in Toronto.  

About the opportunity

Reporting into the Manager of Development, the Development Officer is responsible for cultivating, soliciting and stewarding a portfolio of mid-level corporate donors, including event sponsors.

This position will plan and implement strategic fundraising plans to meet annual performance goals. This includes managing RMHC Toronto annual signature events, ensuring they are carefully planned, organized and executed to realize maximum financial support.

This role cultivates and maintains positive relationships with a portfolio of donors and prospects as well as community event organizers and members of our Young Professionals Committee. In all relationships, the Development Officer will deliver excellence in stewardship that demonstrates transparency, while sustaining and increasing revenue-generating potential.

Key Accountabilities:

  • Act as primary relationship manager to an assigned portfolio of ~50 mid-level ($1,000-$9,999) corporate donors.
  • Establish an effective stewardship program for donors, which includes appropriate reporting and engagement activities. Support all donations and requests for information to meet revenue goals. Cultivate and steward donor relationships to boost loyalty and uncover opportunities for fundraising growth from new and returning donors.
  • Prepare funding proposals and reports aligned to the donor’s area of interest.
  • Champion an active exchange with donors, through donor-facing / personal interactions and portfolio calls.
  • Attend and assist in development- and donor-organized events (cheque presentations, speaking opportunities, etc.).
  • Ensure all donor activity is recorded in Raiser’s Edge within 24 hours.
  • Organize and execute RMHC Toronto signature events (Golf Classic, Wear Your Stripes) working with the RMHC Toronto team and various committees as needed.
  • Manage the event budget to maximize revenue.
  • Manage event logistics including producing event summary reports (attendance, budgets, etc.), collecting, and delivering event materials, ensuring follow up and post event evaluation, etc.
  • Ensure production of microsites, registration process, invite and ticket lists, recognition, and signage.
  • Research and secure auction items and raffle licenses.
  • Manage external relationships including rentals, vendors, promotional materials, and audio-visual needs for events using appropriate staff resources as needed.
  • Build and maintain relationships with community event organizers through an efficient, effective cultivation and stewardship program, providing information, promotional material, resources as needed.
  • Maximize revenue of community events to meet the revenue goals of the organization, as established in the Board-approved annual budget and strategic plan.
  • Act as the staff liaison to the Young Professionals Committee, providing them with fundraising guidance to achieve their revenue goals.

Qualifications: 

Education & Experience

  • Post-Secondary; ideally focused on Business, Marketing, Administration or Fundraising.
  • Minimum of five (5) years of experience planning and executing profitable fundraising events.
  • Proven ability to solicit and close donor gifts at the $1,000 – $9,999 level.

 Knowledge, Skills & Abilities

  • Excellent event management skills, information-capture and follow-through.
  • In-depth knowledge of principles and techniques related to donor acquisition and retention, sponsorship, and corporate giving.
  • Understanding of Canada Revenue Agency tax receipting rules and guidelines.
  • Proficient in MS Office and experience with CRM databases (Raisers Edge / RE NXT).
  • Effective problem solver with initiative to be innovative and creative with developing new ideas and concepts.
  • Excellent presentation and communication skills.
  • Demonstrated ability to develop and maintain relationships.
  • Proven ability to build new and long-term relationships with prospects, donors and volunteers.
  • Ability to work effectively within a team, as well as independently.
  • Strong ability to balance competing priorities, complex situations, and tight deadlines.
  • Willingness and ability to travel, as required.
  • Valid Driver’s License

We want to hear from you!
Like what you’re hearing so far, but still wondering if RMHC Toronto is right for you? We offer: 

  • Competitive compensation & health benefits package
  • RRSP program
  • Wellness days
  • An opportunity to make a difference in the lives of children, families, and the community.

Interested in being a part of the RMHC Toronto team? Does this sound like you? If so, we look forward to your application!

The successful candidate will need to undergo a successful Vulnerable Sector Screening Police check.

 Please inform us if you require any accommodations during the hiring process.

Please note that only those candidates selected for an interview will be contacted. 

If you are interested in this position, please submit your application online by clicking “Apply Now” below.